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Глава 10

Р. G. Zimbardo, E. B. Еbbеsen, and C. Maslach, Influencing Attitudes and Changing Behavior, 2d ed. (Reading, Mass.: Addison-Wesley, 1977).

A. Beck, “New Man on S. F. Streets,” San Francisco Sunday Examiner and Chronicle, 15 August 1976.

L. P. Cercell, Р. Т. Berwick, and A. Beigal, “The Effects of Assertion Training on Self Concept and Anxiety,” Archives of General Psychiatry 31 (1974): 502–504.

М. L. Knapp, R. P. Hart, G. W. Friederich, and G. M. Shulman, “The Rhetoric of Goodbye: Verbal and Nonverbal Correlates of Human Leave-Taking,” Speech Monographs 40 (1973): 182–198.

Sh. Bower and G. Bower, Asserting yourself: A Practical Guide for Positive Change (Reading, Mass.: Addison-Wesley, 1976), pp. 222–223.